We have spent considerable time refining the second nature solution here are some of the benefits that our partners have told us that we have brought to them!

• You have available at all times a team of people that have experiences with business similar to yours.

• We see more than one SNS staff member actively servicing our site allowing them to send a person onsite when problems arise that knows and understands how to fix it.

• Our properly maintained IT systems have significantly reduced costs of people unable to work due to computer and network down time.

• SNS is on call service 24 / 7 (no need to worry about employee vacations or illness).

• No more having to send regular staff on IT training - SNS is responsible for finding and training the right people!

• SNS has staff many different levels and areas of specialization - they put the right resource to the job.

• We went through 2 IT people in two years we dont worry about the lost knowledge or finding and training the right person any more SNS manages all of the IT staffing requirements.

In addition we have identified some benefits that we know are crutial to our clients.

• We have considerable experience in different areas of hardware and software allowing us to demo or test equipment and software prior to purchase (in lots of cases we will already have the equipment or software at another client site).

• Should a large project arise we already have considerable knowledge of your site allowing us to better prepare and complete the installation in a timely and cost effective manor.

• On site staff training in application usage (Word, Excel, Outlook, and Line of Business software) tailored for your business and usually on your systems!

• Staff that know and understand the hardware and software required for your business (the guy with the shovel doesnt generally need the best computer).

• We insure that data is properly protected. We implement best practices with respect to internet usage, virus protection and ensure that your data is backed up and that the restorations work!

• We hold monthly or biweekly tech meetings to discuss your IT system and provide recommendations and to listen to your IT needs.

All of these combine to meet the IT Challenge in a unique way that enables you to better utilize your IT investment. Second Nature Solutions is ready to SERVE YOU!